Usability guru Jakob Nielsen outlines the top 10 web design mistakes of 2005, and offers some helpful tips:
… users don’t care about technology and don’t especially want new features. They just want quality improvements in the basics:
- text they can read;
- content that answers their questions;
- navigation and search that help them find what they want;
- short and simple forms (streamlined registration, checkout, and other workflow); and
- no bugs, typos, or corrupted data; no linkrot; no outdated content.