I’ve written before about customer service at the Apple Store here in Austin. Here’s another experience worth sharing.
On Jan. 22 I bought a 13″ 2010 MacBook Pro at The Domain. Earlier this week, the new MacBook Pro models were announced. I was impressed enought with the new models — especially the Thunderbolt i/o and i5 processor contained in the 13″ model — to take a chance and call the Apple Store about an exchange.
Without any hesitation, they agreed to exchange my 2010 Pro for the newer 2011 model. No questions, no fees, just an even swap. I was out of the store in 10 minutes, which was an added bonus as I’m currently fighting a virus.
The new machine is a nice step up for the MacBook Pro line. Big thanks to the managers and staff at The Domain’s Apple Store for always being of assistance.
These images are convincing, and the specs sound about right.
Fortunately, Ken Collins, who served as second assistant director for the shooting, responded to a request from Al Yellon to clarify the situation:
I was the second assistant director on the movie. That’s me sitting in front of Ferris and Cameron wearing Raybans and a Cub cap. I put myself into the scene as an extra. Being an L.A. guy, I had wanted to wear a Dodger cap but John Hughes said no way! We started our shooting in Chicago on September 9, 1985.
We definitely were at Wrigley on a game day. We started around 10am filming actor closeups and dialogue with a bunch of our extras in a specially designated part of the bleachers. When the game started, we grabbed some shots over the actors connecting them to the game and then we pulled out and moved up the street a couple of blocks to continue filming another scene. We left a camera behind to pick up some miscellaneous shots. We were close enough to the stadium to hear the crowd roaring and a lot of us continued to listen to Harry call the game. It got colder and windier and the game turned into a typical Wrigley slugfest where over 30 runs were scored. I’m pretty sure that the game was played on Sept. 24, 1985 and the Cubs lost to the Expos 17-15.
We filmed the famous Danke Shoen-Twist and Shout sequence at the Von Steuben’s Day parade on the following Saturday.
So that settles it.
Chasing pageviews is drastically affecting the quality of information, and journalism in particular:
The problem with journalism on the Web today is that it’s being contaminated by the Web form factor. What I mean is, journalists are being pushed to do things like slide shows — stuff meant to attract page views. Articles themselves are condensed to narrow columns of text across 5, 6, 7 pages, and ads that are really distracting for the reader, so it’s not a pleasant experience to ‘curl up’ with a good website.
Journalism is being pushed into a space where I don’t think it should ever go, where it’s trying to support the monetization model of the Web by driving page views. So what you have is a drop-off of long-form journalism, because long-form pieces are harder to monetize. And it’s also hard to present that longer stuff to the reader because no one wants to wait four seconds for every page to load.